People are loving our store and we hear it every day from customers who come in and through emails we receive! If you would like to have your comment added to this section, please email me at melissa@thescrapbookgarden.com and I'll put it up! Thanks!
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As a relative newcomer to scrappin, I love The Scrapbook Garden. They have lots of paper and supplies and the store is well laid out.
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The Scrapbook Garden is my FAVORITE scrapbook store. Melissa is ALWAYS so nice and helpful. I also really enjoy seeing Toffee too! Nice creative variety of supplies to choose from.
Morgan O.
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mermaidztail7, 3/17/2010
They are the best! Plenty of new products, great info they share willingly and the most fun group around!!!
Melissa stocks the most current items for scrapbooking and constantly has classes for all levels of scrapbookers. Her store is always changing to keep up with what her customers want. I love the fact that she emails me at least once a week with the latest information and a coupon is always attached. She keeps me as a constant customer because she's always in touch with me.
I hope Melissa and Brian are recognized for their hard work and commitment to their customers!
You are the best!!!
If you are looking for a truly great place to shop where the art of customer service is alive and well then the Scrapbook Garden is the place to shop.
Thanks Melissa for providing such a great business and I believe you, Brian and your staff deserve being voted the "BEST"!
customers.
Becky Araoz, 3/15/2010
As a “newbie” in scrapbooking and card making I am so glad I discovered The Scrapbook Garden in Huntington Beach near my home. I am in the shopping center business and this is a store we would label “First Class.” The store is so clean and organized it makes shopping and creating a snap. The staff has been wonderful helping my 16-year-old granddaughter and me in selecting the materials we needed to get started. Here’s a big compliment – we were in Europe in April and after taking many pictures my granddaughter turned to me and said she wanted to go to that scrapbook store on Beach Blvd. "cause that lady (the owner) has such good ideas, I love her." I agree. We look forward to selecting some of the most beautiful papers to be found in a scrapbook store for our projects and having their very creative staff (and owner) to help us.
Diana L.
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You are amazing. You are so cheerful, friendly and helpful. I live in Las Vegas and found your store by accident. The store is well organized and carries the latest products. My last trip, well, let's just say, I found items perfect for 3 projects, one was an album for a Pirate's Birthday Party. I love your website, how well you answer emails, and the selection of products. Right now I am planning a trip to Southern California just so I can shop at The Scrapbook Garden. (Will I win? I doubt it and it doesn't matter, I just want you to know how nice it is to do business with someone who is so friendly!) Thanks, Melissa, hope your day is perfect!
Judi
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Hello! Here are the things I love about your store: the organization and cleanliness. For a "Type A" like myself, it makes coming into the store and scrapooking in your crop room a very "zen" experience. I also like your displays of made books and layouts. If I get into a rut, I can walk around the store and something will always catch my eye and my creativity kicks back into gear. I also enjoy the tools you have available to use and that you don't charge for crop hours. But most of all, I like coming in to see Toffee! When she is not there, it's always a bit of a disappointment. Thanks to you and Brian for all you do!
Michelle
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I can't tell you how excited I am about your store. You see the girls in my office told me all about it and about the Crop de tour bus. Needless to say, as soon as tickets were available.... We bought 4 of them right off the bat! I am a newbee to the scrabooking /cardmaking world. EVERYONE at your store is so nice, friendly and helpful. Thats what makes your store different. Acually makes it better. To me everything in your store is new. So I saw a big pot of gold as soon as I walked in. More like a huge platter of food and had no idea where to take my first bite. I did come home with some beautiful and fun paper, embelishments, shears, and ink. Look forward to coming back soon and for the bus tour! Looks like I will be signing up for that National Scrap day too. Ohh boy, I think I'm going to need a second job!! Thanks much!!
Lori
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I love how friendly everyone in the store is. I have only been in twice (within a week... ha ha) and both times I was greeted by someone working the register AND other customers. There were a group of ladies "Scrapping" in the back of the store who also asked if I needed any help. It is as if the customers of the store are a family & I love that!!! I look forward to many more trips to the Garden & am so sad I will be out of town for the Crop Tour. I will surely be on the next one!!!! Thanks!
Christy
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"The Scrapbook Garden is well organized into different and various themes- it makes it easy to find everything you need for one layout in one section, making it also easy to mix and match the same theme with different manufacturers."
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I want to tell you that my friends and I really love your store and the staff is always friendly we really appreciate all your hard work to make people feel welcomed. If I didn't have my own scrap room I would be there more often scrapping.
Becky A.
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The Tour de Crop was terrific! I had such a wonderful time. I learned some new techniques, stocked up on some supplies, and acquired a few nifty tools. I enjoyed mingling with other “scrappers” (I think that’s what we’re called?) and finding out that becoming obsessed with this new hobby after such a short time is quite common and not at all a bad thing! Thank you for hosting this amazing event. I look forward to other adventures in scrapbooking. I couldn't stop smiling or talking about the event!
A new & totally addicted scrapper!
Carol B.
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I received this email and had to share it with everyone. It truly gave me chills to know that the store we have created is having such a positive impact on those people who have become our customers:
Dear Melissa,
I am amazed and overwhelmed with you and your store. I remember my amazement when I first entered the store. Fabulous materials! And, not being a scrapbooker, I couldn't even ask an intelligible question. Yet, you were patient and spent a great deal of time with me answering questions.
I remember that a customer encouraged me to take a workshop. I was shy about signing up since I knew absolutely nothing and had few, if any materials. And, the customer told me that I could go late saying that the instructor had an assistant. Further, Joy said that she would come and help me. She was patience personified.
Well, I did go to the workshop...an hour late. (I couldn't change my prior commitment). And, Joy came and sat beside me and helped me as did the workshop assistant.
I have to comment on the workshop. (I have over 30 years in the teaching field so I feel qualified to make an observation.) Never have I seen a more professional presentation in my years of experience.
The other day, I entered your store and to my surprise, you are having a scrapbooking bus tour. I am astounded at the very idea. And, several women were in the store signing up and making plans for the adventure. What a wonderful idea.
I wish you every success. What a wonderful and inspirational person you are. I am honored to have met you and all associated with you.
Thank you for your patience and kindness in responding to all my questions.
Sincerely,
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I came across this review today under our store's listing at superpages.com. To the person who wrote it, thank you for such a great review:
"New store! Great layout, you feel inspired once you're in the store and the setup makes it easy to navigate without feeling overwhelmed. Good selection, great choices of family vacation, surfing, beach, Disney, pirates, school, tools, stickers and so much more!! All items are scanned and computerized with detail receipts. Will definitely be a frequent shopper! Can't wait to go again!!
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I am so impressed! You have such an amazing selection and many things I haven't seen anywhere else (and I've been to stores all over the place). Congratulations on putting together such a great store!
Frances
Laguna Beach, CA
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I love the store! It's so easy to find everything I want and the selection is fabulous! The crop room is awesome and crop nights are a blast and I love all the people I have met while at your store!
Dawn P.
Anaheim Hills, CA
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Hi Melissa,
I just walked in your store today and was pleasantly surprised! Beautiful store and lots of merchandise!! I recognized many name brands and lots of new products. Thank you for having such a wide selection, can't wait for my next visit.
Linda Mirth
Huntington Beach, CA